Returns & Exchanges
At Bona Fide Online Shop, we want you to be fully satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Print the prepaid shipping label provided in the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the quality of the returned sports gear, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing